How To Fix CRM_UTILITY_SALES010 - Contract item was not generated by a product change

CRM_UTILITY_SALES010 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 010

• Message text: Contract item was not generated by a product change

What causes this issue?

You want carry out the <LS>Reverse Utility Product Change </>action for
the contract item. To do this, the contract items must have been
generated by the <LS>Change Utility Product </>action. However this is
not the case since the contract item does not habe the corresponding
status <LS>Started due to Product Change </>status.

System Response

The <LS>Reverse Utility Product Change</> action is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES010 - Contract item was not generated by a product change ?

  The SAP error message CRM_UTILITY_SALES010 indicates that a contract item was not generated due to a product change. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are changes made to a product that affect the contract items associated with it.
  
  Cause:
  
  Product Change: The error usually arises when there is a modification to the product (e.g., changes in pricing, features, or conditions) that does not align with the existing contract items.
  Contract Item Status: The status of the contract item may not allow for changes to be made, or the item may be locked for editing.
  Inconsistent Data: There may be inconsistencies in the data between the contract and the product master data.
  
  Configuration Issues: There could be issues with the configuration settings in the CRM system that prevent the generation of contract items after a product change.
  
  
  Solution:
  
  Review Product Changes: Check the changes made to the product and ensure