How To Fix CRM_UTILITY_SALES007 - &1 is an invalid product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 007

• Message text: &1 is an invalid product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES007 - &1 is an invalid product ?

  The SAP error message CRM_UTILITY_SALES007 indicates that the product you are trying to use is invalid or not recognized in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with sales orders, quotations, or other product-related transactions.
  Causes:
  
  Product Not Created: The product may not have been created in the system.
  Product Deactivated: The product might be deactivated or marked as obsolete.
  Incorrect Product ID: The product ID entered may be incorrect or misspelled.
  Missing Master Data: Required master data for the product (like sales organization, distribution channel, etc.) may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the product.
  Product Not Assigned to Sales Area: The product may not be assigned to the relevant sales area (sales organization, distribution channel, and division).
  
  Solutions:
  
  
  Check Product Existence: Verify that the product exists in the system by checking the product master data.
  
  Use transaction code MM03 (Display Material) to check if the product is created.
  
  
  
  Check Product Status: Ensure that the product is active and not marked as obsolete or inactive.
  
  You can check the status in the product master data.
  
  
  
  Verify Product ID: Double-check the product ID for any typos or errors.
  
  
  Check Master Data: Ensure that all necessary master data is maintained for the product, including:
  
  Sales organization
  Distribution channel
  Division
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the product.
  
  
  Assign Product to Sales Area: If the product is not assigned to the relevant sales area, you may need to assign it.
  
  This can be done in the product master data under the sales area view.
  
  
  
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department for further investigation.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03: Display Material
  MM02: Change Material
  CRM Order Management: For checking sales orders and related transactions.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for CRM and product management for more detailed information on product setup and management.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.