How To Fix CRM_UTILITY_IC_SERV032 - This function is not possible in the remote display of the environment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_IC_SERV - Utility Services for IC WinClient

  • Message number: 032

  • Message text: This function is not possible in the remote display of the environment

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_IC_SERV032 - This function is not possible in the remote display of the environment ?

    The SAP error message CRM_UTILITY_IC_SERV032 indicates that a certain function cannot be executed in the remote display environment. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to perform an action that is not supported in a remote display session, such as a GUI or web interface that is not fully capable of handling certain operations.

    Cause:

    1. Remote Display Limitations: The error is often caused by limitations in the remote display environment, which may not support certain interactive functions or features that are available in a local session.
    2. System Configuration: The system may be configured in a way that restricts certain functionalities when accessed remotely.
    3. User Permissions: The user may not have the necessary permissions to perform the action in the remote environment.

    Solution:

    1. Use Local Session: If possible, switch to a local session (i.e., log in directly to the SAP GUI on the server) to perform the action that is causing the error.
    2. Check Configuration: Review the system configuration to ensure that the remote display settings allow for the required functionalities. This may involve checking settings in the SAP GUI or the backend system.
    3. User Permissions: Verify that the user has the appropriate permissions to perform the action. If not, consult with your SAP administrator to adjust the user roles and permissions.
    4. Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or function you are trying to execute. There may be specific guidelines or workarounds provided by SAP.
    5. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker