How To Fix CRM_UTIL_PROD_SEL010 - Enter the product ID correctly


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTIL_PROD_SEL - Product Proposal

  • Message number: 010

  • Message text: Enter the product ID correctly

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTIL_PROD_SEL010 - Enter the product ID correctly ?

    The SAP error message CRM_UTIL_PROD_SEL010 with the description "Enter the product ID correctly" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to select or enter a product ID that is either invalid, does not exist, or is not properly formatted.

    Causes:

    1. Invalid Product ID: The product ID entered does not exist in the system.
    2. Incorrect Formatting: The product ID may have been entered with incorrect formatting (e.g., extra spaces, incorrect characters).
    3. Authorization Issues: The user may not have the necessary permissions to view or access the product.
    4. Data Synchronization Issues: If the product data is not synchronized between different systems (e.g., CRM and ERP), it may lead to this error.
    5. Inactive Product: The product ID may refer to a product that has been marked as inactive or deleted.

    Solutions:

    1. Verify Product ID: Double-check the product ID for any typos or formatting issues. Ensure that it matches the ID in the system.
    2. Check Product Status: Ensure that the product is active and available in the system. You can do this by checking the product master data.
    3. Review Authorizations: Ensure that you have the necessary permissions to access the product. If not, contact your system administrator to grant the required access.
    4. Data Synchronization: If you suspect data synchronization issues, check with your IT department or system administrator to ensure that the product data is correctly synchronized between systems.
    5. Use Search Functionality: Instead of entering the product ID manually, use the search functionality in the CRM system to find the product. This can help avoid errors in ID entry.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access order management and check product details.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to the SAP Help Portal for detailed documentation on product management in CRM.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the error and successfully enter the product ID in the SAP CRM system.

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