How To Fix CRM_UTIL_PROD_SEL007 - Risk class &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTIL_PROD_SEL - Product Proposal

  • Message number: 007

  • Message text: Risk class &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTIL_PROD_SEL007 - Risk class &1 does not exist ?

    The SAP error message CRM_UTIL_PROD_SEL007: Risk class &1 does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a risk class that has not been defined or is not available in the system.

    Cause:

    1. Missing Configuration: The risk class specified in the error message does not exist in the system. This could be due to a configuration oversight where the risk class was not created or was deleted.
    2. Incorrect Input: The risk class might have been incorrectly entered or referenced in a transaction or program.
    3. Transport Issues: If the risk class was recently created in a development environment and not transported to the production environment, it may not be available where the error is occurring.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the risk class.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings in SAP CRM and verify if the risk class exists. You can do this by navigating to the relevant customizing transaction (e.g., SPRO) and checking under the CRM settings.
      • If the risk class does not exist, you may need to create it.
    2. Create Risk Class:

      • If you determine that the risk class is indeed missing, you can create it using the appropriate transaction code (e.g., CRMD_ORDER or through the customizing path).
      • Ensure that you define all necessary attributes for the risk class.
    3. Verify Input:

      • Check the input data or parameters being used in the transaction that triggered the error. Ensure that the risk class is correctly specified.
    4. Transport Check:

      • If the risk class was created in a development environment, ensure that it has been properly transported to the production environment. You can check the transport logs for any issues.
    5. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access the risk class. This can be done by checking the user roles and authorizations in the user management area.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on risk classes and their configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for managing CRM orders, and SU01 for user management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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