How To Fix CRM_UTIL_PROD_SEL005 - Grid level &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTIL_PROD_SEL - Product Proposal

• Message number: 005

• Message text: Grid level &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTIL_PROD_SEL005 - Grid level &1 does not exist ?

  The SAP error message CRM_UTIL_PROD_SEL005 Grid level &1 does not exist typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to product selection or configuration. This error indicates that the system is trying to access a grid level (a specific configuration or categorization level for products) that does not exist in the system.
  Causes:
  
  Missing Configuration: The grid level specified in the error message may not have been defined in the system. This could happen if the configuration was not set up correctly or if it was deleted.
  Incorrect Data Entry: There may be a typo or incorrect entry in the product configuration or selection process that references a non-existent grid level.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport that caused the grid level to be missing.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling grid levels correctly.
  
  Solutions:
  
  Check Configuration: Verify that the grid level referenced in the error message is correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP CRM system.
  Correct Data Entry: Review the data entry or selection process that led to the error. Ensure that the correct grid level is being referenced and that there are no typos.
  Transport Validation: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport the missing configuration.
  Consult Documentation: Review any relevant documentation or notes related to the specific grid level and its configuration to ensure that all necessary steps have been followed.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring and why the grid level is not being recognized.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may have additional insights or patches available.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access the relevant order management screens.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific notes that address known issues or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and the solutions they implemented.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.