How To Fix CRM_URL_GENERATION012 - Database table CRMC_PRT_ROLE_RL not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_URL_GENERATION - Message Texts for CRM BSP URL Generation

• Message number: 012

• Message text: Database table CRMC_PRT_ROLE_RL not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_URL_GENERATION012 - Database table CRMC_PRT_ROLE_RL not maintained ?

  The SAP error message CRM_URL_GENERATION012 indicates that the database table CRMC_PRT_ROLE_RL is not maintained. This table is related to the Partner Role assignments in the SAP Customer Relationship Management (CRM) system. When this table is not properly maintained, it can lead to issues in generating URLs for partner-related transactions or functionalities.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Entries: The table CRMC_PRT_ROLE_RL does not have the necessary entries for the partner roles that are being referenced in the CRM transaction.
  Configuration Issues: There may be a misconfiguration in the partner role settings or the partner determination procedure.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from generating the required URLs.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Table Entries:
  
  Use transaction code SE16 or SE16N to view the contents of the table CRMC_PRT_ROLE_RL.
  Ensure that the necessary partner roles are defined and that there are no missing entries.
  
  
  
  Maintain Partner Roles:
  
  If entries are missing, you may need to maintain the partner roles. This can typically be done through the customizing settings in the SAP CRM system.
  Navigate to the relevant customizing path (usually under CRM > Master Data > Business Partner > Define Partner Roles) and ensure that the required partner roles are set up correctly.
  
  
  
  Check Configuration:
  
  Review the partner determination procedure to ensure that it is correctly configured to include the necessary partner roles.
  Make sure that the partner roles are assigned to the relevant business transactions.
  
  
  
  Data Consistency Check:
  
  Run any available consistency checks or reports to identify and resolve data inconsistencies related to partner roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM partner roles and URL generation for any specific guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: SE16, SE16N (for table display), SPRO (for customizing).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed information on partner roles and URL generation in SAP CRM.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_URL_GENERATION012 error message.