How To Fix CRM_URL_GENERATION011 - Database table CRMC_PRT_ROLE_MO not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_URL_GENERATION - Message Texts for CRM BSP URL Generation

• Message number: 011

• Message text: Database table CRMC_PRT_ROLE_MO not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_URL_GENERATION011 - Database table CRMC_PRT_ROLE_MO not maintained ?

  The SAP error message CRM_URL_GENERATION011 indicates that the database table CRMC_PRT_ROLE_MO is not maintained. This table is related to the management of partner roles in the SAP Customer Relationship Management (CRM) system, particularly in the context of generating URLs for partner-related transactions.
  Cause:
  The error typically arises when:
  
  The table CRMC_PRT_ROLE_MO is empty or not properly populated with the necessary data.
  There may be a configuration issue where the partner roles are not defined or assigned correctly.
  The system might be missing necessary customizing settings that link partner roles to the relevant business objects.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Table CRMC_PRT_ROLE_MO:
  
  Use transaction code SE11 to view the table CRMC_PRT_ROLE_MO.
  Verify if the table contains the necessary entries. If it is empty, you will need to populate it with the required partner role data.
  
  
  
  Maintain Partner Roles:
  
  Use transaction code BP (Business Partner) to maintain partner roles.
  Ensure that the partner roles are correctly defined and assigned to the relevant business partners.
  
  
  
  Customizing Settings:
  
  Go to the customizing settings for CRM (transaction code SPRO).
  Navigate to Customer Relationship Management > Master Data > Business Partner > Define Partner Roles.
  Ensure that the partner roles are correctly configured and linked to the appropriate business objects.
  
  
  
  Check for Notes and Patches:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this issue. Sometimes, specific bugs or issues are documented, and SAP may provide a fix.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to partner roles and URL generation in CRM to ensure that all necessary configurations are in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), BP (Business Partner), SPRO (Customizing).
  Tables: CRMC_PRT_ROLE_MO (Partner Role Table).
  SAP Notes: Always check for relevant SAP Notes that might provide additional insights or solutions for specific versions of SAP CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.