How To Fix CRM_UIU_VBGEOMAP001 - Map not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_VBGEOMAP - Messages for SAP Visual Business GeoMap Integration

• Message number: 001

• Message text: Map not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_VBGEOMAP001 - Map not found ?

  The SAP error message CRM_UIU_VBGEOMAP001: Map not found typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to locate the required map data for a specific geographical representation in the user interface. This can happen for various reasons, including configuration issues, missing map data, or problems with the integration of mapping services.
  Causes:
  
  Missing Map Data: The required map data or service may not be available or properly configured in the system.
  Incorrect Configuration: The mapping service may not be correctly set up in the SAP system, leading to the inability to retrieve map data.
  Network Issues: Connectivity problems with external mapping services (like Google Maps or Bing Maps) can prevent the map from loading.
  Authorization Issues: The user may not have the necessary permissions to access the mapping service or data.
  Outdated or Incorrect URL: The URL for the mapping service may be outdated or incorrectly configured in the system.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the mapping service in the SAP system. Ensure that the correct service provider is configured and that all necessary parameters are set.
  Navigate to the relevant customizing settings in the SAP system (e.g., SPRO) and check the settings for geographical data and mapping services.
  
  
  
  Update Map Data:
  
  If the map data is missing, ensure that the necessary map data is installed and available in the system. This may involve downloading or updating the map data from the service provider.
  
  
  
  Test Connectivity:
  
  Check the network connection to ensure that the SAP system can reach the external mapping service. You can do this by trying to access the mapping service URL directly from a web browser.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the mapping functionality. This may involve checking roles and permissions in the SAP system.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of CRM you are using for any known issues or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide updates related to mapping services.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for CRM and mapping services for detailed configuration instructions and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the "Map not found" error in SAP CRM.