How To Fix CRM_UIU_SEARCH017 - Search for partner and checklist step partner not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_SEARCH - Search Messages for UIU

• Message number: 017

• Message text: Search for partner and checklist step partner not supported

What causes this issue?

You cannot search for both of the following simultaneously:
Partner (for example, <LS>Sold-To Party</> or the combination of
<LS>Business Partner</> and <LS>Partner Function</>)
<LS>Checklist Step Partner</> or <LS>Checklist Step Partner Function</>

System Response

The result list is empty.

How to fix this error?

Clear the search parameters either for partner or checklist step
partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_SEARCH017 - Search for partner and checklist step partner not supported ?

  The SAP error message CRM_UIU_SEARCH017 indicates that the search for a partner and the checklist step for the partner is not supported in the current context. This error typically arises in the SAP Customer Relationship Management (CRM) module when users attempt to perform a search for partners (such as customers or vendors) in a scenario where the system does not support that action.
  Causes:
  
  Configuration Issues: The system may not be properly configured to allow partner searches in the specific transaction or application you are using.
  Missing Authorizations: The user may lack the necessary authorizations to perform partner searches.
  Incorrect Transaction Context: The transaction or application you are using may not support partner searches due to its design or the current state of the data.
  Technical Issues: There may be underlying technical issues, such as missing components or incorrect settings in the CRM system.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that partner search functionality is enabled for the relevant transaction or application.
  Ensure that the partner determination procedure is correctly set up.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform partner searches. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  
  Transaction Context:
  
  Ensure that you are in the correct transaction or application context that supports partner searches. If you are in a specific area of the CRM that does not support this feature, consider switching to a different area.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues that may be causing the error.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. Sometimes, known issues are documented with recommended solutions.
  
  
  
  Testing:
  
  Try to replicate the issue in a test environment to see if it is a systemic problem or isolated to a specific user or transaction.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the partner search functionality and its configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training: Consider training sessions or workshops on SAP CRM to better understand the system's capabilities and limitations regarding partner management.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.