How To Fix CRM_UIU_ORGMAN002 - Entity OrgUnit cannot be locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_ORGMAN - Message class for Service UIU Orgman

  • Message number: 002

  • Message text: Entity OrgUnit cannot be locked

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_ORGMAN002 - Entity OrgUnit cannot be locked ?

    The SAP error message CRM_UIU_ORGMAN002 indicates that the system is unable to lock the organizational unit (OrgUnit) for a specific operation. This can occur in various scenarios, such as when trying to edit or delete an organizational unit in the SAP Customer Relationship Management (CRM) system.

    Causes:

    1. Concurrent Access: Another user or process is currently accessing or modifying the same organizational unit, preventing it from being locked.
    2. System Lock: The system may have a lock on the OrgUnit due to a previous transaction that did not complete successfully.
    3. Authorization Issues: The user may not have the necessary authorizations to lock the OrgUnit.
    4. Database Issues: There may be underlying database issues that are preventing the lock from being acquired.

    Solutions:

    1. Check for Concurrent Users: Verify if another user is currently working on the same OrgUnit. If so, wait for them to finish or coordinate with them to avoid conflicts.
    2. Release Locks: Use transaction code SM12 to check for and release any existing locks on the OrgUnit. You can search for locks by user or object type.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to perform the operation on the OrgUnit. This may involve checking roles and permissions in the user profile.
    4. System Restart: In some cases, a system restart may be necessary to clear any lingering locks or issues.
    5. Database Consistency Check: If the problem persists, consider running a database consistency check or contacting your database administrator to investigate any underlying issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SU53 (to check authorization issues), and SE11 (to view table definitions).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP CRM documentation for information on organizational management and locking mechanisms.

    If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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