How To Fix CRM_UIU_MKTSEG104 - Profile has already been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 104

• Message text: Profile has already been deleted

What causes this issue?

The Profile you tried to select is already deleted. Please perform a new
search to update the result list.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG104 - Profile has already been deleted ?

  The SAP error message CRM_UIU_MKTSEG104: Profile has already been deleted typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or manipulate a marketing segment profile that has already been deleted from the system. This can happen in various scenarios, such as when trying to edit, display, or assign a marketing profile that no longer exists.
  Causes:
  
  Profile Deletion: The most straightforward cause is that the marketing segment profile was deleted by another user or through a batch job.
  Data Inconsistency: There may be inconsistencies in the database, where the system still references a profile that has been removed.
  User Permissions: The user may not have the necessary permissions to view or access the profile, leading to confusion if the profile was deleted.
  System Errors: Occasionally, system errors or bugs can lead to incorrect status being reported for profiles.
  
  Solutions:
  
  Verify Profile Existence: Check the database or the relevant transaction (e.g., using transaction code CRMD_ORDER or similar) to confirm whether the profile still exists.
  Recreate the Profile: If the profile is indeed deleted and you need it, you may need to recreate it. Ensure that you have the necessary details to do so.
  Check User Permissions: Ensure that the user has the appropriate permissions to access the marketing segment profiles. If not, contact your system administrator to adjust the permissions.
  Database Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is in a healthy state.
  Review Change Logs: If available, review change logs to see who deleted the profile and why. This can provide insights into whether it was an intentional action or an error.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing segments.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM marketing functionalities to understand how profiles are managed and the implications of deletion.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_UIU_MKTSEG104 error message.