How To Fix CRM_UIU_MKTSEG055 - Segmentation objects of profile set and segmentation basis do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 055

• Message text: Segmentation objects of profile set and segmentation basis do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG055 - Segmentation objects of profile set and segmentation basis do not match ?

  The SAP error message CRM_UIU_MKTSEG055 indicates that there is a mismatch between the segmentation objects defined in the profile set and those in the segmentation basis. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing segmentation.
  Cause:
  The error arises due to one of the following reasons:
  
  Mismatch in Segmentation Objects: The segmentation profile set and the segmentation basis are expected to have compatible segmentation objects. If they do not match, the system cannot execute the segmentation process.
  Changes in Configuration: If there have been recent changes to the segmentation profile or the basis, it may lead to inconsistencies.
  Incorrect Profile Assignment: The profile set assigned to the segmentation basis may not be appropriate for the selected segmentation objects.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Segmentation Profile:
  
  Go to the segmentation profile in the SAP CRM system.
  Verify that the segmentation objects defined in the profile set match those in the segmentation basis.
  
  
  
  Review Segmentation Basis:
  
  Check the segmentation basis to ensure that it is correctly configured and that it includes the necessary segmentation objects.
  Make sure that the basis is compatible with the profile set you are using.
  
  
  
  Adjust Profile Set:
  
  If there is a mismatch, you may need to adjust the profile set to include the correct segmentation objects that align with the segmentation basis.
  
  
  
  Recreate Segmentation Profile:
  
  If the issue persists, consider recreating the segmentation profile or the segmentation basis to ensure that they are correctly aligned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring segmentation profiles and bases.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access relevant CRM order management functionalities.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_UIU_MKTSEG055 error in your SAP system.