How To Fix CRM_UIU_MKTGEN108 - SMS Form is mandatory

CRM_UIU_MKTGEN108 - Overview

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 108

• Message text: SMS Form is mandatory

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN108 - SMS Form is mandatory ?

  The SAP error message CRM_UIU_MKTGEN108 indicates that a "SMS Form is mandatory." This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing activity or campaign that requires an SMS form to be specified but is missing.
  
  Cause:
  
  Missing SMS Form: The primary cause of this error is that the system expects an SMS form to be defined for the marketing activity, but it has not been provided.
  
  Configuration Issues: There may be configuration settings in the CRM system that require an SMS form for certain types of marketing campaigns.
  Data Entry Error: The user may have overlooked entering the required SMS form in the relevant fields.
  
  
  Solution:
  
  
  Define SMS Form:
  
  Navigate to the relevant marketing activity or campaign in the CRM system.
  Check if there is a field for the SMS form and ensure that it is filled out with a valid SMS form.
  If no SMS form exists, you