How To Fix CRM_UIU_MKTGEN107 - Fax Form is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 107

• Message text: Fax Form is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN107 - Fax Form is mandatory ?

  The SAP error message CRM_UIU_MKTGEN107 indicates that a fax form is mandatory in the context of a marketing activity or campaign within the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to execute a function that requires a fax form to be specified, but it has not been provided.
  Cause:
  
  Missing Fax Form: The primary cause of this error is that the system expects a fax form to be attached or specified for the marketing activity, but it is either missing or not properly configured.
  Configuration Issues: There may be issues with the configuration of the marketing activity or campaign that does not allow for the proper assignment of a fax form.
  User Input Error: The user may have overlooked filling in the required fields related to the fax form.
  
  Solution:
  
  
  Check for Fax Form Assignment:
  
  Navigate to the marketing activity or campaign where the error occurred.
  Ensure that a fax form is assigned. This can usually be done in the details or settings of the marketing activity.
  
  
  
  Create or Assign a Fax Form:
  
  If a fax form does not exist, you may need to create one. This can typically be done through the SAP transaction codes related to form management (e.g., SMARTFORMS or SAPscript).
  Once created, ensure that it is properly assigned to the relevant marketing activity.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP CRM system to ensure that the fax form is set up correctly. This may involve consulting with a system administrator or someone with configuration access.
  
  
  
  User Training:
  
  If the error is due to user oversight, consider providing training or documentation to ensure that users understand the requirement for fax forms in marketing activities.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be patches or updates that address specific issues related to fax forms.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM marketing activities to understand the requirements for fax forms and how to manage them.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_UIU_MKTGEN107 error and ensure that the necessary fax forms are properly managed within your SAP CRM system.