How To Fix CRM_UIU_MKTGEN069 - Partner &1 cannot create initiatives

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 069

• Message text: Partner &1 cannot create initiatives

What causes this issue?

The channel partner cannot create initiatives since the corporate
channel partner is either not participating, not enrolled, or locked
from the MDF program or special program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The corporate channel partner must enroll in the MDF program or special
program.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN069 - Partner &1 cannot create initiatives ?

  The SAP error message CRM_UIU_MKTGEN069 indicates that a specific partner (identified by &1) is not authorized to create marketing initiatives in the SAP Customer Relationship Management (CRM) system. This error typically arises due to authorization issues or configuration settings related to the partner's role or permissions.
  Cause:
  
  Authorization Issues: The partner may not have the necessary authorizations assigned to their user role to create marketing initiatives.
  Role Configuration: The partner's role in the system may not include the permissions required for creating initiatives.
  Business Partner Settings: The business partner may not be correctly set up in the system, or the relevant marketing settings may not be configured properly.
  Status of the Partner: The partner might be inactive or not properly assigned to the relevant marketing organization.
  
  Solution:
  
  
  Check Authorizations:
  
  Review the authorization profiles assigned to the partner's user role. Ensure that the necessary permissions for creating marketing initiatives are included.
  Use transaction code SU53 to analyze authorization failures after attempting to perform the action.
  
  
  
  Role Assignment:
  
  Verify that the partner has the correct role assigned that includes the necessary authorizations for marketing activities.
  If needed, assign a role that has the required permissions.
  
  
  
  Business Partner Configuration:
  
  Check the configuration of the business partner in the system. Ensure that it is set up correctly and is active.
  Use transaction code BP to review and edit the business partner details.
  
  
  
  Marketing Organization Settings:
  
  Ensure that the partner is assigned to the correct marketing organization and that the organization settings allow for the creation of initiatives.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU53: Display Authorization Check
  BP: Business Partner Maintenance
  
  
  Authorization Objects: Check for relevant authorization objects related to marketing and initiatives.
  SAP Notes: Look for any SAP Notes related to this error message for additional insights or patches.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.