How To Fix CRM_UIU_MKTGEN068 - Partner &1 is a member of a corporate family and cannot participate

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 068

• Message text: Partner &1 is a member of a corporate family and cannot participate

What causes this issue?

Only corporate channel partners and channel partners that are not
members of a corporate family can participate in the program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can add corporate channel partners and channel partners that are not
members of a corporate family to the program.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN068 - Partner &1 is a member of a corporate family and cannot participate ?

  The SAP error message CRM_UIU_MKTGEN068 indicates that a partner (in this case, represented by &1) is part of a corporate family and, as such, cannot participate in the specific marketing activity or campaign you are trying to execute. This typically occurs in scenarios where the system has rules or configurations that prevent certain partners from being included due to their corporate relationships.
  Cause:
  
  Corporate Structure: The partner is part of a corporate family, which may include parent companies, subsidiaries, or affiliates. The system may have rules that restrict participation in certain activities to avoid conflicts of interest or compliance issues.
  Configuration Settings: The system may be configured to prevent certain types of partners from participating in marketing campaigns based on their corporate relationships.
  Data Integrity: There may be data integrity issues where the partner's corporate relationships are not correctly defined in the system.
  
  Solution:
  
  Review Corporate Relationships: Check the corporate structure of the partner in question. You may need to verify if the partner is indeed part of a corporate family and whether this is correctly reflected in the system.
  Adjust Marketing Campaign Settings: If the corporate relationship is valid, consider adjusting the settings of the marketing campaign to allow participation from corporate family members, if appropriate.
  Consult with Business Rules: Review the business rules or policies that govern partner participation in marketing activities. Ensure that the rules align with your business objectives.
  Data Correction: If the corporate relationship is incorrect, you may need to correct the partner's data in the system to reflect the accurate corporate structure.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to review and edit partner details.
  Documentation: Check SAP documentation for details on managing business partners and corporate relationships.
  User Roles: Ensure that you have the necessary permissions to make changes to partner data and marketing campaign settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to allow the partner to participate in the desired marketing activity.