How To Fix CRM_UIU_MKTGEN055 - Selected deal '&1' has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 055

• Message text: Selected deal '&1' has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN055 - Selected deal '&1' has been deleted ?

  The SAP error message CRM_UIU_MKTGEN055 indicates that the selected deal (or marketing deal) has been deleted. This error typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or manipulate a deal that no longer exists in the system.
  Cause:
  
  Deletion of the Deal: The most straightforward cause is that the deal identified by the ID (represented by '&1') has been deleted from the database.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between CRM and other SAP modules or external systems), it may lead to discrepancies where a deal appears to exist in one context but has been deleted in another.
  User Permissions: In some cases, the user may not have the necessary permissions to view the deal, leading to confusion if the deal was deleted by another user or process.
  
  Solution:
  
  Verify Deal Status: Check the status of the deal in the system. If it has indeed been deleted, you may need to create a new deal or restore it if possible.
  Check Change Logs: If you have access, review the change logs or audit trails to see when and why the deal was deleted. This can provide insights into whether it was a user action or a system process.
  Consult with IT or SAP Support: If you believe the deal should still exist or if there are issues with data synchronization, consult with your IT department or SAP support for further investigation.
  Permissions Review: Ensure that your user role has the necessary permissions to access the deal. If permissions are lacking, request the appropriate access from your system administrator.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check the status of deals or SE16N to look up the relevant database tables for marketing deals.
  Documentation: Refer to SAP documentation or help resources for more information on managing marketing deals and understanding error messages.
  User Training: Ensure that users are trained on how to handle deals and understand the implications of deleting them, as well as how to check for existing deals before attempting to access them.
  
  By following these steps, you should be able to address the error and understand the context of the deleted deal.