How To Fix CRM_UIU_MKTGEN052 - No results found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 052

• Message text: No results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN052 - No results found ?

  The SAP error message CRM_UIU_MKTGEN052: No results found typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to execute a search or query in the marketing area, but the system does not return any results. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Search Criteria: The search criteria entered may be too restrictive or incorrect, leading to no matching records.
  Data Availability: There may be no data available in the system that meets the search criteria. This could be due to data not being uploaded or existing records being deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the data, resulting in no results being displayed.
  System Configuration: There may be issues with the configuration of the CRM system or the specific marketing application being used.
  Filters Applied: There may be filters applied in the search that are excluding all potential results.
  
  Solutions:
  
  Review Search Criteria: Check the search parameters you are using. Try broadening the criteria or removing some filters to see if results appear.
  Check Data Availability: Verify that there is data in the system that should match your search criteria. You can do this by checking the relevant tables or reports.
  Authorization Check: Ensure that you have the necessary permissions to access the data. You may need to contact your system administrator to verify your user roles and authorizations.
  System Configuration Review: If you suspect a configuration issue, consult with your SAP Basis or CRM administrator to ensure that the system is set up correctly.
  Clear Filters: If there are any filters applied in the search interface, try clearing them to see if that allows results to be displayed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Documentation: Refer to the user documentation or help files associated with the CRM module you are using for more context on search functionalities.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.