How To Fix CRM_UIU_MKTGEN030 - Lead template '&1' is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTGEN - Message class CRM Marketing UIU

• Message number: 030

• Message text: Lead template '&1' is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTGEN030 - Lead template '&1' is not unique ?

  The SAP error message CRM_UIU_MKTGEN030 indicates that there is an issue with the lead template specified in the system. The message states that the lead template identified by the placeholder &1 is not unique, meaning that there are multiple entries in the system that match the criteria for that template.
  Cause:
  
  Duplicate Templates: The most common cause of this error is that there are multiple lead templates with the same name or identifier in the system.
  Configuration Issues: There may be issues in the configuration settings that allow for the creation of duplicate templates.
  Data Integrity Issues: Data inconsistencies or corruption in the database could lead to multiple entries being recognized as the same template.
  
  Solution:
  
  
  Check for Duplicates:
  
  Go to the lead template management area in SAP CRM.
  Search for the lead template using the identifier provided in the error message.
  Identify if there are multiple entries with the same name or identifier.
  
  
  
  Delete or Rename Duplicates:
  
  If duplicates are found, you can either delete the unnecessary templates or rename them to ensure uniqueness.
  Ensure that you have the necessary authorizations to make these changes.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to lead templates to ensure that they are set up correctly and do not allow for duplicates.
  Consult with your SAP administrator or functional consultant if you are unsure about the configuration settings.
  
  
  
  Data Cleanup:
  
  If the issue is due to data integrity problems, consider running data cleanup processes or using transaction codes that help in identifying and resolving data inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed instructions on managing lead templates and resolving related issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view lead templates.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that your lead templates are unique and properly configured.