How To Fix CRM_UIU_DQAF006 - This step is not startable

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_DQAF - Message for DQA UI

• Message number: 006

• Message text: This step is not startable

What causes this issue?

You tried to start a data quality administration step, but this step is
not ready for step execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check if the follwoing constraints are valid:
The predecessor step has to have the status 'completed'. In case this is
the very first step of a data quality administration task, the task has
to have the status 'new' or 'in process'.
The step you try to start has to have the status 'new' , 'canceled' or
'released'.
If the step is 'released', which means a job has already been created,
it is still possible to press start, if the planned job has not run,
yet. In this case the old job will be deleted and new job will be
created.
.&SYS_ADMIN&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_DQAF006 - This step is not startable ?

  The SAP error message CRM_UIU_DQAF006, which states "This step is not startable," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the workflow or process that is being executed. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow might not be properly configured, or there may be missing steps or conditions that prevent it from starting.
  Authorization Issues: The user may not have the necessary authorizations to execute the step in the workflow.
  Missing Data: Required data or parameters for the step may be missing or incorrectly set, leading to the inability to start the step.
  System Errors: There could be underlying system errors or inconsistencies in the CRM system that are causing the workflow to fail.
  Status of the Object: The object (e.g., a business transaction) that the workflow is trying to process may be in a status that does not allow the step to be executed.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps are correctly defined and that there are no missing links or conditions.
  Ensure that the workflow is activated and that all necessary steps are included.
  
  
  
  Review Authorizations:
  
  Verify that the user executing the workflow has the necessary authorizations. You can check this using transaction SU53 to analyze authorization issues.
  
  
  
  Validate Data:
  
  Check the data associated with the object being processed. Ensure that all required fields are filled and that the data is valid.
  Use transaction CRMD_ORDER to review the status and details of the business transaction.
  
  
  
  Check System Logs:
  
  Look at the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the workflow to see where it fails and gather more information about the state of the system at that point.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), CRMD_ORDER (CRM Order Management), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to workflows in CRM for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.