How To Fix CRM_UIU_CT111 - Action executed successfully and deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 111

• Message text: Action executed successfully and deleted

What causes this issue?

The action has been configured so that it is deleted after a successful
execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can change the system response by using the action definition
configuration.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT111 - Action executed successfully and deleted ?

  The SAP error message "CRM_UIU_CT111 Action executed successfully and deleted" typically indicates that a certain action or operation in the SAP Customer Relationship Management (CRM) system was executed successfully, but the result of that action has been deleted or is no longer available. This message can occur in various contexts, such as when working with business transactions, activities, or other CRM-related functions.
  Cause:
  
  Data Deletion: The most common cause is that the data related to the action you performed has been deleted or is no longer accessible. This could happen due to user actions, system processes, or data cleanup activities.
  System Configuration: There may be specific configurations or settings in the CRM system that lead to the automatic deletion of certain records after an action is performed.
  User Permissions: Insufficient permissions or roles assigned to the user may prevent them from viewing the results of the action, leading to confusion about the status of the operation.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors, that result in the deletion of the action's outcome.
  
  Solution:
  
  Check Data Availability: Verify if the data related to the action is still available in the system. You can do this by checking the relevant transaction or business object in the CRM.
  Review Logs: Look at the system logs or change logs to see if there were any actions taken that led to the deletion of the data. This can help identify if it was a user action or a system process.
  User Permissions: Ensure that the user has the necessary permissions to view the results of the action. If not, adjust the user roles and permissions accordingly.
  Consult Documentation: Review the SAP documentation or help resources related to the specific action you were trying to perform. There may be known issues or specific configurations that need to be addressed.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can sometimes resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_UIU_CT111 error message.