How To Fix CRM_UIU_CT109 - No action details available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 109

• Message text: No action details available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT109 - No action details available ?

  The SAP error message "CRM_UIU_CT109 No action details available" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access action details for a business transaction, but the system cannot find any associated action details. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Action Configuration: The action you are trying to access may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the action details.
  Data Inconsistency: There may be inconsistencies or missing data in the underlying business transaction that prevent the action details from being displayed.
  Technical Issues: There could be a technical issue with the CRM system or the specific transaction you are trying to access.
  
  Solutions:
  
  
  Check Action Configuration:
  
  Verify that the action you are trying to access is properly configured in the system. This can be done by checking the action definition in the CRM customizing settings.
  Ensure that the action is assigned to the relevant business transaction type.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to view action details.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Data Validation:
  
  Review the business transaction to ensure that all required data is present and correctly entered.
  Check for any missing or inconsistent data that might affect the display of action details.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consider checking the system logs for any error messages or warnings that could provide more context.
  You may also want to perform a system refresh or restart if you suspect a temporary technical glitch.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken to reproduce it.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may help in troubleshooting, such as CRMD_ORDER for accessing business transactions.
  Documentation: Review SAP documentation related to CRM actions and workflows for a better understanding of how they are configured and managed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the "CRM_UIU_CT109 No action details available" error and implement a suitable solution.