How To Fix CRM_UIU_CT021 - Cannot navigate; check navigation customizing for task &1

CRM_UIU_CT021 - Overview

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 021

• Message text: Cannot navigate; check navigation customizing for task &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT021 - Cannot navigate; check navigation customizing for task &1 ?

  The SAP error message "CRM_UIU_CT021 Cannot navigate; check navigation customizing for task &1" typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with the navigation configuration for a specific task. This error indicates that the system is unable to navigate to the desired screen or transaction due to missing or incorrect navigation settings.
  
  Cause:
  
  Missing Navigation Customizing: The navigation settings for the specified task (indicated by &1) may not be properly configured in the system.
  Incorrect Task Configuration: The task might not be correctly defined in the CRM UI configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the task or the related navigation.
  System or UI Component Issues: There could be issues with the UI component or the underlying system that prevent navigation.
  
  
  Solution:
  
  
  Check Navigation Customizing:
  
  Go to the SAP CRM customizing transaction (usually SPRO).
  Navigate to the relevant section for UI configuration and check the navigation