How To Fix CRM_UIU_BT_APPROVAL003 - Invalid partner function for approval step &1; has been reset to default


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_BT_APPROVAL -

  • Message number: 003

  • Message text: Invalid partner function for approval step &1; has been reset to default

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_BT_APPROVAL003 - Invalid partner function for approval step &1; has been reset to default ?

    The SAP error message CRM_UIU_BT_APPROVAL003 indicates that there is an issue with the partner function specified for an approval step in a business transaction. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system cannot find a valid partner function for the approval process, and as a result, it resets the partner function to a default value.

    Cause:

    1. Invalid Partner Function: The partner function specified in the approval step is not valid or does not exist in the system.
    2. Configuration Issues: There may be configuration issues in the partner determination procedure or the approval process setup.
    3. Missing Data: The necessary partner data may not be maintained for the business transaction or the specific approval step.
    4. Custom Development: If there are custom developments or enhancements, they may not be correctly handling partner functions.

    Solution:

    1. Check Partner Function Configuration:

      • Go to the configuration settings for partner functions in the CRM system.
      • Ensure that the partner function used in the approval step is correctly defined and active.
    2. Review Approval Process Configuration:

      • Check the configuration of the approval process to ensure that the partner functions are correctly assigned to the relevant approval steps.
      • Make sure that the approval steps are correctly linked to the business transaction type.
    3. Maintain Partner Data:

      • Verify that the necessary partner data is maintained for the business transaction. This includes ensuring that the relevant partners are assigned to the transaction.
    4. Debugging:

      • If the issue persists, consider debugging the approval process to identify where the invalid partner function is being set or why it is not recognized.
    5. Consult Documentation:

      • Review SAP documentation or notes related to partner functions and approval processes in CRM for any specific guidance or known issues.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration) or CRMD_ORDER (to view business transactions) to investigate further.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Testing: After making changes, test the approval process to ensure that the error does not occur again.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_UIU_BT_APPROVAL003 error message.

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