How To Fix CRM_UIU_BT028 - Due to errors 'Save' is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 028

• Message text: Due to errors 'Save' is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT028 - Due to errors 'Save' is not possible ?

  The SAP error message CRM_UIU_BT028, which states "Due to errors 'Save' is not possible," typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues preventing the saving of data in a business transaction. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Validation Errors: There may be validation rules in place that are not being met. This could be due to missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  Business Logic Errors: Custom business logic or enhancements (like BAdIs or user exits) may be causing the save operation to fail.
  Data Consistency Issues: There may be inconsistencies in the data being saved, such as references to non-existent records.
  Technical Errors: There could be underlying technical issues, such as database locks or connectivity problems.
  
  Solutions:
  
  Check for Missing Fields: Review the data being entered and ensure that all mandatory fields are filled out correctly.
  Review Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the save operation. This can be checked in transaction SU53 or by consulting with your security team.
  Debugging: If you have access, you can debug the transaction to identify where the error is occurring in the code.
  Consult with Development Team: If there are custom enhancements, consult with the development team to see if any recent changes might be causing the issue.
  Data Consistency Check: Verify that all referenced data (like customer records, product codes, etc.) exists and is valid.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or similar issues.
  User Documentation: Review user manuals or documentation related to the specific CRM transaction you are working with for any additional guidance.
  
  By following these steps, you should be able to identify the cause of the CRM_UIU_BT028 error and implement a solution to resolve it.