How To Fix CRM_UIU_4S024 - Change process cannot be executed; transaction is being transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_4S - Messages for Social Service UIU

• Message number: 024

• Message text: Change process cannot be executed; transaction is being transferred

What causes this issue?

Change process cannot be executed because transaction is currently being
transferred. Therefore, you currently cannot execute a change process.

System Response

The transaction is locked during the transfer.

How to fix this error?

Transferring a transaction is usually a very short process. Please try
again in a few seconds.
If you still cannot access change processes in some minutes, contact the
system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_4S024 - Change process cannot be executed; transaction is being transferred ?

  The SAP error message CRM_UIU_4S024 indicates that a change process cannot be executed because the transaction is currently being transferred. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the transaction's status or when it is locked due to ongoing processes.
  Causes:
  
  Transaction Locking: The transaction may be locked because it is being processed or transferred to another system (e.g., from CRM to ERP).
  Incomplete Data Transfer: If the transaction is in the middle of a data transfer, it cannot be modified until the transfer is complete.
  System Performance Issues: High system load or performance issues may cause delays in transaction processing, leading to temporary locks.
  User Permissions: The user may not have the necessary permissions to execute changes on the transaction.
  
  Solutions:
  
  Wait and Retry: If the transaction is being processed, wait for a few moments and then try to execute the change again.
  Check Transaction Status: Use transaction codes like SM12 (to check for locks) or SM21 (to check system logs) to see if the transaction is locked and by whom.
  Release Locks: If you find that the transaction is locked and you have the necessary permissions, you can release the lock using SM12. Be cautious when doing this, as it may affect other users.
  Monitor Data Transfer: If the transaction is being transferred, monitor the data transfer process to ensure it completes successfully.
  Check User Permissions: Ensure that the user has the appropriate authorizations to make changes to the transaction.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying system issues or performance bottlenecks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SM21, and SM37 (for job monitoring) to troubleshoot effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for CRM processes to understand the workflow and potential points of failure.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further investigation.