How To Fix CRM_UIU_4S017 - Enter payment family

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_4S - Messages for Social Service UIU

• Message number: 017

• Message text: Enter payment family

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_4S017 - Enter payment family ?

  The SAP error message CRM_UIU_4S017, which states "Enter payment family," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to process a transaction that requires specifying a payment family but has not done so.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Payment Family: The user has not entered a payment family in the relevant transaction or screen.
  Configuration Issues: The payment family may not be properly configured in the system, or the necessary settings may not be in place.
  User Input Error: The user may have overlooked the field or entered incorrect data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter Payment Family:
  
  Navigate to the relevant transaction or screen where the error occurred.
  Look for the field labeled "Payment Family" and enter the appropriate value. This may involve selecting from a dropdown list or entering a specific code.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration for payment families in the SAP system.
  Ensure that the payment family is defined and active in the system. This may involve checking the customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for the specific transaction you are working with. This may provide insights into what values are acceptable for the payment family.
  
  
  
  User Training:
  
  If this error is common among users, consider providing training or guidance on how to properly enter payment information in the system.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide additional guidance.
  Transaction Codes: Familiarize yourself with the transaction codes related to payment processing in SAP CRM, as this can help in navigating the system more effectively.
  User Roles and Permissions: Ensure that the user encountering the error has the necessary roles and permissions to access and modify payment information.
  
  By following these steps, you should be able to resolve the CRM_UIU_4S017 error and successfully enter the required payment family in your SAP CRM system.