How To Fix CRM_UIU_4S001 - Multiple transactions are assigned; navigate using transaction history

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_4S - Messages for Social Service UIU

• Message number: 001

• Message text: Multiple transactions are assigned; navigate using transaction history

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_4S001 - Multiple transactions are assigned; navigate using transaction history ?

  The SAP error message CRM_UIU_4S001 indicates that multiple transactions are assigned to the user, and the system is prompting the user to navigate using the transaction history. This typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a transaction that has multiple instances or versions available.
  Cause:
  
  Multiple Transactions: The user is trying to access a transaction that has multiple instances (e.g., multiple sales orders, service requests, etc.) assigned to them.
  Transaction History: The system is designed to help users manage and navigate through these multiple transactions by using the transaction history feature.
  
  Solution:
  
  
  Use Transaction History: 
  
  Navigate to the transaction history screen. This can usually be done by selecting the appropriate option in the CRM interface, which allows you to view all the transactions assigned to you.
  From the transaction history, you can select the specific transaction you want to work on.
  
  
  
  Filter Transactions: 
  
  If the list of transactions is long, use filtering options to narrow down the results based on criteria such as date, status, or type of transaction.
  
  
  
  Check User Assignments: 
  
  Ensure that you are aware of all the transactions assigned to you. Sometimes, transactions may be assigned due to workflows or other processes that you may not be actively managing.
  
  
  
  Consult Documentation: 
  
  Refer to the SAP documentation or help resources for more detailed instructions on navigating transaction history and managing multiple transactions.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue or if the error persists, consider reaching out to your SAP support team or system administrator for assistance.
  
  
  
  Related Information:
  
  Transaction History: This feature allows users to view and manage their assigned transactions efficiently. It is a key component of the CRM interface.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to view and manage the transactions in question.
  SAP Notes and Community: Check SAP Notes for any known issues or patches related to this error message. The SAP Community forums can also be a valuable resource for troubleshooting and solutions shared by other users.
  
  By following these steps, you should be able to navigate the multiple transactions effectively and resolve the error message.