How To Fix CRM_UI_CUST004 - Select only one navigation target; either target ID or logical link ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_CUST - Messages of WebClient Customizing

• Message number: 004

• Message text: Select only one navigation target; either target ID or logical link ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_CUST004 - Select only one navigation target; either target ID or logical link ID ?

  The SAP error message CRM_UI_CUST004 indicates that there is an issue with the navigation target configuration in the SAP CRM system. This error typically occurs when both a target ID and a logical link ID are specified in a navigation action, which is not allowed. The system expects only one of these identifiers to be provided.
  
  Cause:
  The error is caused by the following scenarios:
  
  Configuration Error: In the configuration of the navigation target, both a target ID and a logical link ID have been defined, which leads to ambiguity in navigation.
  Custom Development: If there is custom code or enhancements that manipulate navigation targets, it may inadvertently set both IDs.
  Incorrect URL Parameters: If the navigation is triggered via a URL that includes both parameters, it can lead to this error.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP CRM customizing settings (transaction code SPRO).
  Navigate to the relevant area