How To Fix CRM_UI_CUST004 - Select only one navigation target; either target ID or logical link ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_CUST - Messages of WebClient Customizing

• Message number: 004

• Message text: Select only one navigation target; either target ID or logical link ID

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_CUST004 - Select only one navigation target; either target ID or logical link ID ?

  The SAP error message CRM_UI_CUST004 indicates that there is an issue with the navigation target configuration in the SAP CRM system. This error typically occurs when both a target ID and a logical link ID are specified in a navigation action, which is not allowed. The system expects only one of these identifiers to be provided.
  Cause:
  The error is caused by the following scenarios:
  
  Configuration Error: In the configuration of the navigation target, both a target ID and a logical link ID have been defined, which leads to ambiguity in navigation.
  Custom Development: If there is custom code or enhancements that manipulate navigation targets, it may inadvertently set both IDs.
  Incorrect URL Parameters: If the navigation is triggered via a URL that includes both parameters, it can lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP CRM customizing settings (transaction code SPRO).
  Navigate to the relevant area where navigation targets are defined (e.g., under CRM UI Framework).
  Ensure that for each navigation action, only one of the following is defined:
  
  Target ID
  Logical Link ID
  
  
  
  
  
  Review Custom Code:
  
  If there is any custom development involved, review the code to ensure that it does not set both the target ID and logical link ID simultaneously.
  Modify the code to ensure that only one of the identifiers is used based on the business logic.
  
  
  
  Check URL Parameters:
  
  If the navigation is initiated via a URL, inspect the URL to ensure that it does not contain both parameters. Adjust the URL to include only one of the identifiers.
  
  
  
  Testing:
  
  After making the necessary changes, test the navigation to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Review the SAP documentation for CRM UI configuration to understand how navigation targets should be set up correctly.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the CRM_UI_CUST004 error and ensure proper navigation within your SAP CRM system.