How To Fix CRM_UI_CUST003 - Enter the missing logical link ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_CUST - Messages of WebClient Customizing

• Message number: 003

• Message text: Enter the missing logical link ID

What causes this issue?

You have selected the <LS>Use Link</> checkbox/radio button, which
specifies that a logical link ID is used as navigation target. However,
the <LS>LogLink ID</> field, which specifies the target of the logical
link is empty.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a logical link ID.

Procedure for System Administrators

You define valid logical link IDs in the current view cluster.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_CUST003 - Enter the missing logical link ID ?

  The SAP error message CRM_UI_CUST003: "Enter the missing logical link ID" typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue with the configuration of the user interface or when a required field is not filled in correctly.
  Cause:
  
  Missing Logical Link ID: The error indicates that a logical link ID, which is necessary for the system to process the request, is not provided or is incorrectly configured.
  Configuration Issues: This can happen if the CRM UI configuration is incomplete or if there are issues with the customizing settings in the SAP system.
  User Role or Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain functionalities, leading to this error.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP CRM customizing settings and verify that the logical link IDs are correctly defined.
  Ensure that the necessary components and settings for the UI are properly configured.
  
  
  
  Review User Roles and Authorizations:
  
  Check if the user has the appropriate roles and authorizations to access the required functionalities.
  If necessary, update the user roles to include the required permissions.
  
  
  
  Validate Data Entries:
  
  Ensure that all required fields in the relevant transactions or screens are filled out correctly.
  Check for any missing or incorrect entries that could lead to this error.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the logical link ID is expected and why it is missing.
  Look for any custom code or enhancements that might be affecting the standard behavior.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM UI configuration for any specific guidance on resolving this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or SPRO to access relevant settings and configurations.
  SAP Notes: Search for SAP Notes related to CRM UI errors or specifically for CRM_UI_CUST003 for any known issues and fixes.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_UI_CUST003 error in your SAP system.