How To Fix CRM_UBB_USAGE_VOLUME004 - Error determining relevant attributes for usage volume determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_USAGE_VOLUME - Usage Volume Determination

• Message number: 004

• Message text: Error determining relevant attributes for usage volume determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_USAGE_VOLUME004 - Error determining relevant attributes for usage volume determination ?

  The SAP error message CRM_UBB_USAGE_VOLUME004 typically occurs in the context of usage-based billing (UBB) in SAP CRM. This error indicates that the system encountered an issue while trying to determine the relevant attributes needed for usage volume determination. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The relevant configuration for usage volume determination may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., business partners, contracts, or service orders) that are required for the determination process.
  Incorrect Usage Type: The usage type being processed may not be correctly defined or may not have the necessary attributes assigned.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for usage volume determination.
  Technical Issues: There could be underlying technical issues, such as problems with the database or system performance.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for usage-based billing in the SAP system. Ensure that all necessary settings are correctly defined, including usage types, billing plans, and relevant attributes.
  Validate Master Data: Ensure that all relevant master data is complete and consistent. Check business partners, contracts, and service orders for any missing or incorrect information.
  Review Usage Type Settings: Verify that the usage type being processed is correctly defined and that all required attributes are assigned to it.
  Check Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the data required for usage volume determination.
  Debugging: If the issue persists, consider using debugging tools to trace the execution of the program and identify where the error occurs. This may require the assistance of a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for usage-based billing to understand the configuration and processes involved.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the usage volume determination process.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM and usage-based billing.