How To Fix CRM_UBB_USAGE_VOLUME003 - Error evaluating the usage volumes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_USAGE_VOLUME - Usage Volume Determination

• Message number: 003

• Message text: Error evaluating the usage volumes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_USAGE_VOLUME003 - Error evaluating the usage volumes ?

  The SAP error message CRM_UBB_USAGE_VOLUME003 typically indicates an issue with evaluating usage volumes in the SAP Customer Relationship Management (CRM) system. This error can arise in various contexts, such as when processing billing documents, usage-based billing, or during the execution of specific reports.
  Cause
  The error can be caused by several factors, including:
  
  
  Missing or Incomplete Data: Required data for evaluating usage volumes may be missing or incomplete. This could include missing usage data, incorrect master data, or incomplete billing documents.
  
  
  Configuration Issues: There may be configuration issues in the usage-based billing settings. This includes incorrect settings in the pricing procedure, condition types, or other related configurations.
  
  
  Technical Issues: There could be technical issues such as program errors, inconsistencies in the database, or issues with the underlying logic in the CRM system.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data or execute the relevant processes.
  
  
  Solution
  To resolve the CRM_UBB_USAGE_VOLUME003 error, you can take the following steps:
  
  
  Check Data Completeness:
  
  Verify that all required data for usage evaluation is present and complete. This includes checking the usage data, billing documents, and any related master data.
  
  
  
  Review Configuration:
  
  Check the configuration settings for usage-based billing in the SAP system. Ensure that the pricing procedure, condition types, and other relevant settings are correctly configured.
  
  
  
  Analyze Logs and Traces:
  
  Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any logs or dumps that may provide more details about the error.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the actions that led to the error. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, and others that may be involved in the usage evaluation process.
  Documentation: Review SAP documentation related to usage-based billing and CRM processes to understand the expected data flow and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRM_UBB_USAGE_VOLUME003 error and implement an appropriate solution.