How To Fix CRM_UBB_PREBILLING228 - An error occurred during redistribution for a processing block

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 228

• Message text: An error occurred during redistribution for a processing block

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

None of the contracts belonging to this processing block are included in
redistribution.

How to fix this error?

Check which error has occurred.
If this is a temporary problem (e.g. a blocked contract), start
redistribution again. If it is a different problem, contact your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING228 - An error occurred during redistribution for a processing block ?

  The SAP error message CRM_UBB_PREBILLING228 indicates that there was an issue during the redistribution process for a processing block in the SAP CRM (Customer Relationship Management) system. This error typically occurs in the context of billing or invoicing processes, particularly when dealing with pre-billing activities.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the billing documents or related master data (e.g., customer master, material master).
  Configuration Issues: Incorrect configuration settings in the billing or pricing procedures can lead to errors during redistribution.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during processing.
  Custom Code: If there are custom enhancements or modifications in the billing process, they may not be functioning correctly.
  Locking Issues: If another process is locking the data that is being accessed, it can lead to errors during redistribution.
  
  Solutions:
  
  Check Data Consistency: Review the billing documents and related master data for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings for billing and pricing procedures. Ensure that they are set up correctly according to business requirements.
  Monitor System Performance: Check the system performance and ensure that it is not overloaded. You may need to optimize the system or schedule processing during off-peak hours.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the error.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the relevant tables or data. If locks are found, investigate the processes holding them and resolve any conflicts.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes such as SE80 (Object Navigator) for debugging, SM37 (Job Monitoring) to check for background job failures, and ST22 (Dump Analysis) to analyze any short dumps that may provide more context on the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review the SAP documentation related to billing and invoicing processes in CRM for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.