How To Fix CRM_UBB_PREBILLING219 - An error occurred during redistribution for pool contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 219

• Message text: An error occurred during redistribution for pool contract &1

What causes this issue?

An error occured during redistribution for pool contract &V1&.

System Response

To ensure data consistency, the system terminates processing of the pool
contract.

How to fix this error?

Check the reason for the error in the processing log.
Start the pool prebilling after removing the cause of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING219 - An error occurred during redistribution for pool contract &1 ?

  The SAP error message CRM_UBB_PREBILLING219 indicates that there was an issue during the redistribution process for a pool contract. This error typically arises in the context of billing and contract management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the pool contract, such as missing or incorrect entries in the contract or billing documents.
  Configuration Issues: Incorrect configuration settings in the billing or contract management module can lead to errors during the redistribution process.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server, that prevent the redistribution from completing successfully.
  Authorization Issues: The user may not have the necessary authorizations to perform the redistribution for the specified pool contract.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the pool contract and associated billing documents for any inconsistencies or missing data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to billing and contract management in SAP. Ensure that they are set up correctly according to your business requirements.
  
  
  
  Analyze Logs:
  
  Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the issue.
  Look for any specific error messages or codes that can help pinpoint the problem.
  
  
  
  Test Redistribution:
  
  Try to manually trigger the redistribution process for the pool contract to see if the error persists. This can help determine if the issue is intermittent or consistent.
  
  
  
  Check Authorizations:
  
  Verify that the user attempting the redistribution has the necessary authorizations to perform the action.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message, context, and any logs you have gathered.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, and SLG1 for logging and troubleshooting.
  Documentation: Review SAP documentation related to contract management and billing processes to ensure compliance with best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.