How To Fix CRM_UBB_CHANGE213 - Item &1: Change process cannot be executed as header contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 213

• Message text: Item &1: Change process cannot be executed as header contains errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE213 - Item &1: Change process cannot be executed as header contains errors ?

  The SAP error message CRM_UBB_CHANGE213 indicates that there are issues with the header of a document (such as a sales order, service order, or any other CRM-related document) that prevent the change process from being executed. This error typically arises when there are inconsistencies or validation errors in the header data that need to be resolved before any changes can be made to the item level.
  Causes:
  
  Missing Required Fields: Certain mandatory fields in the header may not be filled out correctly or are left blank.
  Invalid Data: The data entered in the header fields may not conform to the expected format or may reference invalid entries (e.g., invalid customer ID, incorrect status).
  Inconsistent Status: The document may be in a status that does not allow changes to be made.
  Custom Validation Rules: Custom logic or validation rules implemented in the system may be preventing the change due to specific conditions not being met.
  Authorization Issues: The user may not have the necessary permissions to make changes to the document.
  
  Solutions:
  
  Check Header Data: Review the header information of the document for any missing or incorrect entries. Ensure that all mandatory fields are filled out correctly.
  Validate Data: Ensure that all data entered conforms to the expected formats and references valid entries in the system.
  Review Document Status: Check the status of the document to ensure it is in a state that allows for changes. If necessary, change the status to one that permits modifications.
  Consult Custom Logic: If there are custom validations in place, consult with your development team to understand what conditions are causing the error and how to resolve them.
  Check Authorizations: Ensure that the user has the necessary authorizations to make changes to the document. If not, contact your system administrator to adjust the permissions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to access and modify the document.
  Debugging: If the issue persists, consider using the debugging tools in SAP to trace the error and identify the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM order management for more insights into header data requirements and validation rules.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the error message CRM_UBB_CHANGE213.