How To Fix CRM_UBB_CHANGE210 - Change process cannot be executed; contract end date is not today

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 210

• Message text: Change process cannot be executed; contract end date is not today

What causes this issue?

You tried to execute a change process for a value/quantity contract.
For value/quantity contracts, change processes can only be effective
immediately, meaning that the effective date is equal to today's date.
The selected change process requires that the effective date is the
contract end date.
To run this change process for this value/quantity contract, the
effective date must equal both today's date and the contract end date.
Therefore, if today is not the contract end date, this change process
cannot be executed today.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This change process can only be run for this service contract on the
contract end date. Execute this change process again on that day.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE210 - Change process cannot be executed; contract end date is not today ?

  The SAP error message CRM_UBB_CHANGE210 indicates that a change process cannot be executed because the contract end date is not set to today. This error typically arises in the context of contract management within SAP Customer Relationship Management (CRM) when attempting to modify a contract that has a defined end date.
  Cause:
  The primary cause of this error is that the system is enforcing a rule that requires the end date of the contract to be today in order to proceed with the change process. This is often a business rule designed to ensure that changes to contracts are only made when they are active or valid.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Contract End Date: Review the contract in question to confirm its end date. If the end date is set to a future date, you will need to either:
  
  Change the end date to today if it is appropriate to do so.
  Wait until the end date is reached before attempting to make changes.
  
  
  
  Modify the Contract: If you have the necessary permissions and it is appropriate for your business process, you can modify the contract to set the end date to today. This can typically be done through the contract management interface in SAP CRM.
  
  
  Consult Business Rules: If you are unsure about changing the end date, consult with your business process owner or the team responsible for contract management to ensure that you are following the correct procedures.
  
  
  Check for Related Customizations: If your organization has customizations in place, there may be additional rules or validations that are causing this error. Work with your SAP technical team to investigate any custom logic that may be affecting contract changes.
  
  
  Review Documentation: Check any relevant documentation or user manuals for your SAP CRM system to understand the specific business rules that apply to contract changes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to contract management, such as CRMD_ORDER for managing contracts.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to make changes to contracts in the system.
  SAP Notes: Search for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues related to contract management.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.