How To Fix CRM_UBB_CHANGE157 - Item &1: Change process cannot be executed due to the status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 157

• Message text: Item &1: Change process cannot be executed due to the status

What causes this issue?

Status does not allow creating an indirect linkage

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE157 - Item &1: Change process cannot be executed due to the status ?

  The SAP error message CRM_UBB_CHANGE157 indicates that a change process cannot be executed for a specific item due to its current status. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to modify an item that is in a status that does not allow for changes.
  Cause:
  The primary cause of this error is that the item you are trying to change is in a status that restricts modifications. This could be due to several reasons, such as:
  
  The item is in a completed or closed status.
  The item is locked for changes due to business rules or workflow processes.
  The item is in a status that requires approval before changes can be made.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Status: Review the status of the item in question. You can do this by navigating to the relevant transaction or using the appropriate report to view the item details.
  
  
  Change Status: If the item is in a status that does not allow changes, you may need to change its status to one that does. This could involve:
  
  Reopening the item if it is closed.
  Changing the status through a specific transaction or process that allows for status updates.
  
  
  
  Review Business Rules: Check if there are any business rules or configurations that prevent changes to items in certain statuses. You may need to consult with your SAP administrator or functional consultant to understand these rules.
  
  
  Workflow Approval: If the item requires approval for changes, ensure that the necessary approvals are obtained before attempting to make changes.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or specific steps that may be required in your system.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you check item statuses or change them (e.g., CRM Order Management transactions).
  User Authorizations: Ensure that you have the necessary authorizations to change item statuses or make modifications.
  SAP Notes: Search for SAP Notes related to CRM_UBB_CHANGE157 for any patches or updates that may address this issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.