How To Fix CRM_UBB_CHANGE156 - Item &1: Change process requires start date or rule for indirect linkage


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

  • Message number: 156

  • Message text: Item &1: Change process requires start date or rule for indirect linkage

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UBB_CHANGE156 - Item &1: Change process requires start date or rule for indirect linkage ?

    The SAP error message CRM_UBB_CHANGE156 indicates that there is an issue with the change process for a specific item in the SAP Customer Relationship Management (CRM) system. The error specifically states that a change process requires either a start date or a rule for indirect linkage.

    Cause:

    This error typically occurs when you are trying to change an item in a CRM document (like a sales order, service order, etc.) that has dependencies or relationships with other items, but the necessary information to establish those relationships is missing. The system requires either:

    • A start date that indicates when the change should take effect.
    • A rule that defines how the item is linked indirectly to other items.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Item Details: Review the item details in the CRM document to ensure that all required fields are filled out correctly. Pay special attention to the start date and any linkage rules.

    2. Set Start Date: If the item requires a start date, make sure to enter a valid date that indicates when the change should be effective.

    3. Define Linkage Rules: If the item is supposed to be linked to other items indirectly, ensure that the linkage rules are defined correctly in the system. This may involve configuring the relationship types or rules in the CRM settings.

    4. Review Configuration: If you have access to the configuration settings, check the settings related to change processes and item linkages in the CRM system. Ensure that the necessary configurations are in place.

    5. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific change process you are working with. This can provide insights into what is required for the items involved.

    6. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration and business processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional guidance.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM document management, such as CRMD_ORDER for managing orders.
    • Change Management: Understand the change management processes in SAP CRM, as they can vary based on the specific implementation and business requirements.

    By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.

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