How To Fix CRM_UBB_CHANGE031 - Generated quotation could not be released automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 031

• Message text: Generated quotation could not be released automatically

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE031 - Generated quotation could not be released automatically ?

  The SAP error message CRM_UBB_CHANGE031 indicates that a generated quotation could not be released automatically. This error typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues with the quotation process, preventing the system from automatically releasing the quotation for further processing.
  Causes:
  
  Missing Required Data: The quotation may be missing mandatory fields or data that are required for the release process.
  Status Issues: The status of the quotation may not allow for automatic release. For example, if the quotation is in a status that does not permit further processing.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the automatic release of quotations.
  Authorization Issues: The user or process attempting to release the quotation may not have the necessary authorizations.
  Business Rules: Custom business rules or validations may be preventing the automatic release of the quotation.
  
  Solutions:
  
  Check Quotation Data: Review the quotation for any missing or incorrect data. Ensure that all mandatory fields are filled out correctly.
  Review Quotation Status: Check the status of the quotation to ensure it is in a state that allows for automatic release. If necessary, manually change the status.
  Configuration Review: Consult with your SAP configuration team to review the settings related to quotation processing. Ensure that the automatic release settings are correctly configured.
  Authorization Check: Verify that the user or process has the necessary authorizations to release quotations. This may involve checking user roles and permissions.
  Debugging and Logs: If the issue persists, consider enabling debugging or checking system logs for more detailed error messages that can provide insight into the problem.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM module for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRM_UBB_CHANGE031.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing quotations and SE80 for debugging.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the automatic release of the quotation.