How To Fix CRM_UBB_CHANGE028 - Product type for product is not service

CRM_UBB_CHANGE028 - Overview

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 028

• Message text: Product type for product is not service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE028 - Product type for product is not service ?

  The SAP error message CRM_UBB_CHANGE028 indicates that there is an issue with the product type being used in a transaction or process within the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the product type for the product is not classified as a service, which is likely causing the operation to fail.
  
  Cause:
  
  Incorrect Product Type: The product you are trying to use in a service-related transaction is not defined as a service product in the system. This could be due to incorrect configuration or data entry.
  Product Master Data: The product master data may not be set up correctly, and the product type may not be aligned with the intended use (e.g., it might be set as a material instead of a service).
  Transaction Context: The transaction you are trying to perform may specifically require a service product, and the selected product does not meet this requirement.
  
  
  Solution:
  
  
  Check Product Master Data:
  
  Go