How To Fix CRM_UBB_CHANGE027 - Product type for product is not material

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 027

• Message text: Product type for product is not material

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE027 - Product type for product is not material ?

  The SAP error message CRM_UBB_CHANGE027 indicates that the product type for the product you are trying to change or update is not classified as a material. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product master data.
  Cause:
  
  Incorrect Product Type: The product you are trying to modify is not defined as a material in the system. In SAP, products can be classified into various types, such as services, materials, or other categories. If the product type is set to something other than a material, this error will occur.
  Configuration Issues: There may be configuration settings in the system that do not allow certain product types to be treated as materials.
  Data Entry Error: The product may have been incorrectly classified during its creation or modification.
  
  Solution:
  
  Check Product Type: Verify the product type of the product in question. You can do this by navigating to the product master data in SAP and checking the classification.
  Change Product Type: If the product is indeed supposed to be a material, you may need to change its product type to a material type. This can usually be done in the product master data maintenance transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  Consult Configuration: If you are unsure about the product type or how to change it, consult with your SAP configuration team or refer to the SAP documentation to understand the implications of changing product types.
  Create a New Product: If changing the product type is not feasible, consider creating a new product with the correct material type and transferring any necessary data from the old product.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on product types and their configurations in SAP CRM.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to change product types or access product master data.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.