How To Fix CRM_TSRV_UI016 - Specify permitted value

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV_UI - Teleservice

• Message number: 016

• Message text: Specify permitted value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV_UI016 - Specify permitted value ?

  The SAP error message CRM_TSRV_UI016: "Specify permitted value" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to enter a value in a field that does not meet the predefined criteria or is not allowed based on the system's configuration.
  Cause:
  
  Invalid Input: The user may have entered a value that is not allowed for the specific field. This could be due to data type mismatches, incorrect formats, or values that are not part of the allowed set.
  Field Configuration: The field may have specific validation rules or permitted values defined in the system configuration that the entered value does not satisfy.
  Missing Data: Sometimes, the error can occur if required fields are left blank or if there are dependencies on other fields that have not been fulfilled.
  
  Solution:
  
  Check Field Requirements: Review the field where the error occurred and ensure that the value being entered is valid. Refer to the documentation or field help to understand the permitted values.
  Consult Configuration: If you have access to the configuration settings, check the field's settings in the CRM customizing (transaction SPRO) to see what values are permitted. This may involve looking at the data element or domain associated with the field.
  Data Validation: Ensure that all required fields are filled out correctly and that any dependencies are satisfied. If there are dropdowns or selection lists, use those to select valid options.
  User Authorization: Ensure that the user has the necessary authorizations to enter data in that field. Sometimes, restrictions can be based on user roles.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department. They can provide insights into any customizations or specific configurations that may be affecting the field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SPRO (Customizing).
  Documentation: Review the SAP Help Portal for documentation related to CRM and the specific module you are working with, as it may provide additional context or examples.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.