How To Fix CRM_TSRV_UI003 - Configuration &1 for workspace component &2 not available in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TSRV_UI - Teleservice

  • Message number: 003

  • Message text: Configuration &1 for workspace component &2 not available in Customizing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TSRV_UI003 - Configuration &1 for workspace component &2 not available in Customizing ?

    The SAP error message CRM_TSRV_UI003 indicates that there is a configuration issue related to a workspace component in the SAP CRM system. Specifically, it means that the system is unable to find the necessary configuration for the specified workspace component in the Customizing settings.

    Cause:

    1. Missing Configuration: The workspace component specified in the error message is not configured in the Customizing settings. This could be due to a missing entry or an incomplete setup.
    2. Incorrect Component Name: The component name provided in the error message may be incorrect or misspelled.
    3. Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
    4. Authorization Issues: The user may not have the necessary authorizations to access the configuration settings.

    Solution:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area for workspace configuration.
      • Verify that the configuration for the specified workspace component exists and is correctly set up.
    2. Create or Adjust Configuration:

      • If the configuration is missing, create it according to the requirements of your business process.
      • If it exists but is incorrect, adjust the settings to ensure they match the expected configuration.
    3. Verify Component Name:

      • Double-check the component name in the error message to ensure it is correct. If it is incorrect, update the relevant settings or correct the input that triggered the error.
    4. Transport Check:

      • If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
    5. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to view and modify the workspace component settings.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific workspace component for additional guidance on configuration requirements.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or CRMD_ORDER (to access CRM order management) to navigate to the relevant configuration areas.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify and resolve the configuration issue related to the CRM_TSRV_UI003 error message.

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