How To Fix CRM_TSRV002 - You canceled the selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSRV - Messages in Technical Service

• Message number: 002

• Message text: You canceled the selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSRV002 - You canceled the selection ?

  The SAP error message CRM_TSRV002 ("You canceled the selection") typically occurs in the SAP Customer Relationship Management (CRM) module when a user cancels a selection process, such as when trying to execute a report, transaction, or data retrieval operation. This message indicates that the user has interrupted the process, which can happen for various reasons.
  Causes:
  
  User Action: The most common cause is that the user intentionally canceled the operation by clicking a cancel button or closing a dialog box.
  Timeout: The operation may have taken too long, leading the user to cancel it.
  System Performance: If the system is slow or unresponsive, users may cancel their requests out of frustration.
  Incorrect Input: If the selection criteria were not set correctly, users might cancel the operation to correct their input.
  
  Solutions:
  
  Re-attempt the Operation: Simply try to perform the operation again. Ensure that you do not cancel it this time.
  Check Input Parameters: Review the selection criteria or input parameters to ensure they are correct before executing the operation.
  Monitor System Performance: If the system is slow, check with your IT department or system administrator to see if there are performance issues that need to be addressed.
  Increase Timeout Settings: If applicable, consider increasing the timeout settings for the operation to prevent premature cancellations.
  User Training: If users frequently cancel operations, consider providing training on how to properly execute the desired tasks without interruption.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Transaction Logs: Review transaction logs or system logs to identify any underlying issues that may be causing the operation to take longer than expected.
  User Documentation: Refer to user manuals or documentation for the specific transaction or report being executed to ensure proper usage.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.