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Message type: E = Error
Message class: CRM_TPMON -
Message number: 011
Message text: &2: Subitem &3 has already been rejected
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CRM_TPMON011
- &2: Subitem &3 has already been rejected ?The SAP error message CRM_TPMON011 typically indicates that a subitem in a transaction has already been rejected, and therefore cannot be processed further. This error is often encountered in the context of SAP Customer Relationship Management (CRM) when dealing with transaction processing, particularly in the area of order management or service processing.
Cause:
- Duplicate Rejection: The subitem you are trying to process has already been marked as rejected in the system. This could happen due to a previous action taken by a user or an automated process.
- Workflow Issues: If there are workflows or approval processes in place, the subitem may have been rejected as part of that workflow.
- Data Integrity Issues: There may be inconsistencies in the data that lead to the system recognizing the subitem as already rejected.
Solution:
- Check Status: Review the status of the subitem in question. You can do this by navigating to the relevant transaction or document in SAP and checking the status of the subitem.
- Reprocess or Reactivate: If the rejection was made in error, you may need to reactivate or reprocess the subitem. This could involve changing its status back to a valid state, depending on your organization's processes.
- Consult Logs: Check the application logs or change logs to see when and why the subitem was rejected. This can provide insights into whether it was a user error or a system issue.
- User Permissions: Ensure that the user attempting to process the subitem has the necessary permissions to do so. Sometimes, permission issues can lead to unexpected behavior.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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