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Message type: E = Error
Message class: CRM_TPMON -
Message number: 005
Message text: No results found for the given search criteria
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CRM_TPMON005
- No results found for the given search criteria ?The SAP error message CRM_TPMON005 ("No results found for the given search criteria") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when users are trying to search for specific data, such as transactions, opportunities, or other records, but the system does not return any results based on the criteria provided.
Causes:
- Incorrect Search Criteria: The most common cause is that the search criteria entered do not match any existing records in the database. This could be due to typos, incorrect dates, or other mismatches.
- Data Not Available: The data you are searching for may not exist in the system. This could be due to data not being created yet or being deleted.
- Authorization Issues: The user may not have the necessary authorizations to view certain records, leading to no results being displayed.
- Filters Applied: There may be filters applied in the search that are too restrictive, resulting in no records being found.
- System Configuration: There could be issues with the configuration of the CRM system that affect how data is indexed or retrieved.
Solutions:
- Review Search Criteria: Double-check the search criteria you are using. Ensure that all fields are filled out correctly and that there are no typos or incorrect values.
- Broaden Search Parameters: If possible, try to broaden the search parameters. For example, if you are searching by date, consider expanding the date range.
- Check Data Availability: Verify that the data you are looking for actually exists in the system. You may need to consult with colleagues or check other reports.
- Authorization Check: Ensure that you have the necessary authorizations to view the data. If you suspect this is the issue, contact your system administrator or security team.
- Clear Filters: If there are any filters applied, try clearing them to see if that allows any results to be displayed.
- Consult Documentation: Check SAP documentation or help resources for any specific notes related to the transaction or report you are using.
- System Configuration Review: If the issue persists, it may be necessary to review the system configuration or consult with your SAP Basis or technical team to ensure everything is set up correctly.
Related Information:
If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.
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