How To Fix CRM_TOOL014 - Error while creating goods movement in logistics

CRM_TOOL014 - Overview

• Message type: E = Error

• Message class: CRM_TOOL - Tool Management

• Message number: 014

• Message text: Error while creating goods movement in logistics

What causes this issue?

An error occurred while creating the goods movement in the logistics
system.

System Response

The goods movement was not created.

How to fix this error?

Contact system administration.

Procedure for System Administrators

The following errors occurred in the logistics system:

Error message extract from SAP system. Copyright SAP SE.

CRM_TOOL014 - Details

• The SAP error message CRM_TOOL014 typically indicates an issue encountered while trying to create a goods movement in the logistics module of SAP. This error can arise from various underlying causes, and addressing it usually involves a few steps to identify and resolve the issue.
  Possible Causes:
  
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the SAP system related to goods movement or logistics processes.
  Master Data Issues: Missing or incorrect master data (such as material master, vendor master, or customer master) can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the goods movement.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  Integration Issues: If the goods movement is part of an integrated process (e.g., between CRM and ERP), there may be issues with the data transfer or mapping between systems.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to goods movement