How To Fix CRM_TL034 - Source target group will be set to inactive

CRM_TL034 - Overview

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 034

• Message text: Source target group will be set to inactive

What causes this issue?

After splitting the target group, the original target group is set to
inactive. If this target group is attached to another segment, the
number of business partners displayed in the staging area refers to this
segment and not to the target group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_TL034 - Details

• The SAP error message CRM_TL034, which states "Source target group will be set to inactive," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with a target group that is being used in a marketing or campaign management scenario. This message indicates that the system has identified a problem with the target group, leading it to be set to an inactive status.
  Causes:
  
  Data Inconsistency: The target group may have inconsistencies in its data, such as missing or incorrect entries.
  Invalid Selection Criteria: The selection criteria used to define the target group may no longer be valid or may not return any results.
  Changes in Underlying Data: If the data that the target group is based on has changed (e.g., customers have been deleted or modified), the target group may become invalid.
  Technical Issues: There could be technical issues or bugs in the system that prevent the target