How To Fix CRM_TL034 - Source target group will be set to inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 034

• Message text: Source target group will be set to inactive

What causes this issue?

After splitting the target group, the original target group is set to
inactive. If this target group is attached to another segment, the
number of business partners displayed in the staging area refers to this
segment and not to the target group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TL034 - Source target group will be set to inactive ?

  The SAP error message CRM_TL034, which states "Source target group will be set to inactive," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with a target group that is being used in a marketing or campaign management scenario. This message indicates that the system has identified a problem with the target group, leading it to be set to an inactive status.
  Causes:
  
  Data Inconsistency: The target group may have inconsistencies in its data, such as missing or incorrect entries.
  Invalid Selection Criteria: The selection criteria used to define the target group may no longer be valid or may not return any results.
  Changes in Underlying Data: If the data that the target group is based on has changed (e.g., customers have been deleted or modified), the target group may become invalid.
  Technical Issues: There could be technical issues or bugs in the system that prevent the target group from being processed correctly.
  
  Solutions:
  
  Review Target Group Definition: Check the definition of the target group to ensure that all selection criteria are valid and that they point to existing data.
  Check Data Consistency: Verify the underlying data for the target group to ensure that there are no inconsistencies or missing entries.
  Recreate the Target Group: If the target group is found to be invalid, consider recreating it with updated criteria.
  Consult Logs and Traces: Look into system logs or traces to identify any specific errors or warnings that may provide more context about the issue.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying technical issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to target groups and campaign management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_TL034 error message.