How To Fix CRM_TL028 - Conversion error when calculating number of business partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 028

• Message text: Conversion error when calculating number of business partners

What causes this issue?

Internal error counting the number of business partners.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TL028 - Conversion error when calculating number of business partners ?

  The SAP error message CRM_TL028, which indicates a "Conversion error when calculating the number of business partners," typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with data conversion or processing related to business partner records.
  Causes:
  
  Data Type Mismatch: The error may occur if there is a mismatch in the expected data types during the conversion process. For example, if a numeric field is expected but a character string is provided.
  Corrupted Data: There may be corrupted or invalid data in the business partner records that cannot be processed correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during data processing.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Integrity: Review the business partner records for any inconsistencies or corrupted data. Ensure that all fields contain valid data types and formats.
  Data Conversion Logic: If you have custom logic for data conversion, review it to ensure that it handles all possible data types correctly.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known issues.
  Debugging: If you have access to the development environment, you can debug the program or transaction that triggers the error to identify the exact point of failure.
  Consult Documentation: Review the SAP documentation for any specific guidelines related to business partner management and data conversion.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business partner management, such as BP (Business Partner) transaction.
  Data Model: Understanding the data model for business partners in SAP CRM can help in identifying where the issue might be occurring.
  Performance Considerations: If the error occurs during bulk processing, consider optimizing the performance of the data processing logic to handle larger datasets more effectively.
  
  By following these steps, you should be able to identify and resolve the CRM_TL028 error in your SAP system.